Health & Safety Guidelines

Jumptastic Bouncy Castles

It is the responsibility of the hirer to ensure that all possible steps are taken to avoid injury to users or damage to the equipment (which includes all items supplied by Jumptastic). Please read the following safety instructions and ensure that they are followed:

Supervision & Responsibility

A responsible person over 18 years of age must supervise each inflatable at all times.
Any soft-play and/or other equipment hired must also be supervised by a responsible adult.
Jumptastic must be advised as soon as possible in the event of any injury requiring professional medical treatment. Treatment must be sought within 2 hours of the injury occurring, and a detailed record of the incident and treatment must be provided.
If you're unsure about anything, please contact us over the telephone.

Rules for Adults

On adult equipment, adults and children cannot use equipment at the same time.
Anyone under the influence of alcohol or drugs (prescription or otherwise) must not use the equipment.
Adults must remove high-heeled shoes before stepping on mats.

General Safety

The inflatable(s), if outside, must be secured to the ground at all times.
Ensure the equipment is not overcrowded and limit the number depending on the age and size of children using it according to the recommendations printed on the equipment.
Reckless or boisterous behavior must not be allowed.
Avoid having large children and small children use the equipment at the same time.
No one with a history of back or neck problems should be allowed on the inflatable(s).
Do not allow users on the inflatable(s) during inflation and deflation.

Clothing & Personal Items

All shoes, badges, and jewelry (e.g., large earrings, necklaces, etc.) must be removed to avoid damage to the equipment and injury to other users.
It is recommended that spectacles and plastic Alice bands are also removed.

Food, Drink & Other Restrictions

No food and drinks are to be consumed on the inflatables (to avoid choking and mess).
No smoking, barbecues, glass, or animals on or near the equipment.
No party poppers, henna, face paint, coloured streamers, or "silly string" can be used near or on the equipment, as they permanently stain.
No water or other liquid is to be poured or sprayed onto the equipment (except for reasonable cleaning purposes).

Climbing & Sliding Rules

Climbing, hanging, or sitting on the walls is dangerous and must not be allowed.
Children must use slides one at a time and must not climb on the side of the slide.
Slides must be used in a sitting position, feet first – do not allow jumping from the top of the slide.
Do not allow children to take any hard, sharp objects onto the equipment or anything large enough to block exits/entrances.
Do not allow children to take balloons onto the equipment (burst balloons and strings can be a choking hazard).

Step & Mat Usage

Safety mats should be positioned at the bottom of the slide.
Ensure mats supplied with the equipment remain where they were positioned during installation.
Do not allow anyone to bounce on the step/front apron of the inflatable(s). The step is there to help users get on and off.

Weather & Wind Conditions

We will not set up in events of high wind speeds, including gusts over 25mph.
We have the right to take down any inflatable during the party/event if we believe it's unsafe.
In the event of rain, remove all children from the inflatable(s) and place a table over the blower(s) to prevent water from being blown inside the inflatable(s).
Do not switch the blower(s) off during rain. Once the rain has stopped, ensure that the entrance and exit are dried with a towel before allowing children back on.

Equipment & Blower Safety

Ensure the vent on the side of the blower(s) is kept clear at all times.
If the inflatable(s) are not being used for any part of the day, switch the blower(s) off at the mains.
IMPORTANT: If more than one blower is being run from a single extension lead, unplug all but one before switching back on. Plug the remaining blowers in one at a time only when each inflatable or part is fully inflated.
Should a blower overheat or lose power, immediately remove the children from the inflatable and switch the blower off at the mains. It should restart when switched back on again 1 or 2 minutes later. If it does not, please inform us over the phone.

Please note that all persons using the equipment do so at their own risk. The person/organization hiring the equipment will be responsible/liable for any damage or injury occurring from misuse or reckless use. The health and safety guidelines are for the safety of all people using the equipment, and it is the sole responsibility of the hirer to ensure they are adhered to. Jumptastic cannot accept any responsibility for any injury caused to anyone using this equipment.